Work pressure might be simmering down worldwide as the holidays approach, but at OpenAI, CEO Sam Altman has declared “code red”. Mr. Altman, 40, stressed the need for the company to improve user experience with ChatGPT by enhancing its speed, reliability, ability to answer more questions, and its personalisation — even if that means holding back other products, according to a report. OpenAI in October reached a valuation of $500 billion, so what could have caused this urgent shift? One answer is Google, which in November introduced its “most intelligent model” yet: Gemini 3.
From a child who experimented with his Macintosh computer to announcing a partnership with Apple decades later, the CEO of one of the world’s most famous tech companies has always juggled both tech and business aspirations.
Samuel Harris Altman, born in Chicago on April 22, 1985, grew up with his younger siblings, two brothers and a sister, in a Jewish family. He lived in Missouri and studied computer science at Stanford University but dropped out in 2005, according to Forbes. Mr. Altman went on to co-found Loopt, a social mapping service designed to help people discover more about their location. He later sold Loopt and became closely involved with Y Combinator and had been the start-up launcher’s president between 2014 and 2019.
Though best known for his work in the generative AI space, Mr. Altman was active in the blockchain sector. He is a co-founder of Worldcoin, a cryptocurrency project introduced in 2021 and launched in 2023 that aims to collect people’s biometric data in exchange for giving them an ID and some digital currency simply for “being human”.
Activists allege that the project was used to harvest biometric data without informed consent from people in poverty-struck regions, while Mr. Altman’s initiative was also publicly criticised by NSA whistleblower Edward Snowden.
OpenAI was founded in 2015 as a non-profit artificial intelligence research company. Billionaire Elon Musk was part of the organisation but left its Board three years later over differences over how to operate the company. Since the introduction of ChatGPT in late 2022, Microsoft has invested billions in OpenAI to leverage generative AI technology for its own products. The two companies — and their CEOs — gradually drifted apart as they became competitors.
Furthermore, Mr. Musk and Mr. Altman’s relationship has soured badly since 2018, with Mr. Musk suing OpenAI multiple times over alleged violations of business regulations, while the ChatGPT-maker claimed it was being harassed by the billionaire who now has his own AI company: xAI.
Ethical concerns
There were also internal conflicts. In November 2023, Mr. Altman was suddenly fired from OpenAI, with the company noting that “he was not consistently candid in his communications with the board”. Soon, Microsoft CEO Satya Nadella announced that Mr. Altman would join the software giant to lead its AI team. In a surprising turn, however, Mr. Altman returned as the CEO of OpenAI, with Board members Helen Toner, Tasha McCauley, and OpenAI co-founder Ilya Sutskever later being removed. The tech world keenly observed the chaotic series of events, which highlighted Mr. Altman’s influence over his peers. A string of employees left the company soon after, with former researcher Jan Leike claiming that “safety culture and processes have taken a backseat to shiny products”.
In the months following ChatGPT’s viral fame, Mr. Altman faced criticism over OpenAI’s approach to training its AI models, with authors and creators alleging that the company illegally scraped their copyrighted works, possibly from piracy databases, to feed AI models with high-quality information. The New York Times joined the fray as it sued OpenAI over alleged copyright infringements.
OpenAI and Mr. Altman are facing a lawsuit filed by two U.S. parents regarding a far more serious matter. Matthew and Maria Raine in August alleged that ChatGPT helped “coach” their 16-year-old son Adam Raine into dying by suicide. The Raine family said that ChatGPT taught their teenager about various self-harm and suicide methods that he later used to take his life, and that the chatbot reportedly discouraged the child from seeking human support. OpenAI expressed its sympathies and has since rolled out safety settings for children, but intends to defend ChatGPT. Mr. Altman, meanwhile, has defended user freedom for adult users of ChatGPT.
Concerns over child safety caused ripples even as OpenAI moved to redefine its non-profit structure. In October, the company announced that the non-profit was the OpenAI Foundation, while the for-profit was a public benefit corporation called OpenAI Group PBC; the foundation controls the group and their mission is the same, says the company. Microsoft now holds around 27% of the OpenAI Group.
Mr. Altman married his partner Oliver Mulherin in January 2024, and announced the arrival of his son this year by sharing the baby’s photo on the Musk-owned social media platform X. While there were congratulatory messages, the comments on X were also teeming with anti-Semitic and homophobic hate speech.
Mr. Altman does not frequently post about his family on social media, but his personal life made headlines after a family member alleged that he sexually abused her for years when she was a child, and filed a lawsuit against him. In January, Mr. Altman issued a public statement denying all allegations, calling them “utterly untrue” and expressing concern about the woman’s well-being.
Uncertain future
ChatGPT recently turned three, with Mr. Altman claiming that the chatbot has more than 800 million weekly users. ChatGPT is unquestionably the chatbot that led the generative AI boom in 2023, with Microsoft and Google following with their own chatbot releases that felt rushed and spewed grave errors as a result of AI chatbot hallucination, shocking long-time customers of these legacy companies.
OpenAI greatly enjoyed its first-mover advantages, with Mr. Altman jetting around the globe to meet world leaders, discuss AI regulation, and explore expansion overseas.
However, Google’s sudden leap ahead presents a new threat for Mr. Altman, who previously exulted in his first-mover advantages. At over 25 years of age, Google is a behemoth that dominates multiple search and online technology markets and platforms. In other words, Google can likely bear larger losses for longer than OpenAI as it promotes top-of-the-line AI offerings and integrates them into products used by billions. Google announced last month that its AI Overviews has 2 billion users every month and that the Gemini app surpasses 650 million users per month.
According to the Internet search giant, its Gemini 3 Pro model beat OpenAI’s recently upgraded GPT-5.1 across a range of key AI benchmarks.
Little wonder, then, that Mr. Altman has reportedly declared “code red” at OpenAI.